Frequently Asked Questions

Find quick answers to your questions about our programs, services, donating, and shopping experience.

Three shoppers, a man and two women, standing in a brightly lit thrift store with a shopping basket.

Palmetto Goodwill/
Organizational FAQs

Find answers to your most common questions about our organization and the services we provide.

: At Palmetto Goodwill, our mission is to change lives by providing equitable access to training, education, and employment.

We empower individuals while making a lasting impact in South Carolina’s Lowcountry.
: By giving donations a new life, we reduce waste, fund job training programs, and support community sustainability. We divert over 30 million pounds of textiles and goods from landfills each year through resale, recycling, and zero-waste initiatives. Our efforts also create economic opportunities, helping individuals achieve financial stability while protecting the environment. Learn more about our sustainability commitment.
: Every donation is reinvested into community programs. More than 91 cents of every dollar generated in our stores directly fund education, training, and employment opportunities for members of our community.
: Media & Marketing Inquiries:

marketing@www.palmettogoodwill.org

Volunteer Opportunities:

volunteer@www.palmettogoodwill.org

Sponsorship and Partnership Opportunities:

events@www.palmettogoodwill.org

Program Inquiries:

missionservices@www.palmettogoodwill.org
: Searching for a Palmetto Goodwill near you? We have 33 Goodwill donation drop off centers across Myrtle Beach, Hilton Head, Blufton SC, Charleston, Mount Pleasant, Sumter, Florence, Orangeburg SC, North Myrtle Beach, Summerville and more.
: We accept a wide range of items, including towels, computers, electronics, technology, furniture, household appliances, cars, and more.

See our full list of acceptable and non-acceptable items.
: Palmetto Goodwill serves the Lowcountry region of South Carolina, operating thrift stores, donation centers, and workforce development programs in the following areas:

Charleston Tri-County – Including Goose Creek, Summerville, Charleston, and Mount Pleasant

Grand Strand – Including Georgetown, Pawleys Island, and Myrtle Beach

Lower Midlands – Including Florence, Orangeburg and Sumter

Lower Savannah – Including Bluffton, Beaufort, and Hilton Head

Find a Palmetto Goodwill location near you.

Donation FAQs

Find answers to your most common questions about donating to Palmetto Goodwill.

: For large or bulk donations, we offer a free commercial, estate, and large home pickup service.

Are you located in the Tri-County, Horry County, or Georgetown County area and need a donation pickup due to downsizing, moving, estate execution, or liquidation? We’ve got you covered!

School Donations – We accept bulk school-related donations, including books, classroom supplies, furniture, and more.

Corporate & Commercial Donations – Are you a business or organization interested in making a large donation? We make it easy to contribute.

Schedule a pickup here.
: Every item you donate is sold in our retail stores, and more than 91 cents of every dollar generated funds education, training, and employment programs throughout South Carolina.
: Donation receipts are available upon request at the time of donation at any of our donation centers.
: Yes! We accept computers and related electronics, including laptops, desktops, tablets, and accessories. Our certified team securely wipes hard drives and responsibly recycles e-waste.
: Palmetto Goodwill partners with Dell Reconnect to offer free recycling of used computers and tech accessories at select donation centers. You can drop off items like laptops, desktops, monitors, and cables—any brand, working or not. Dell handles data wiping and responsible recycling. Your donation helps reduce e-waste and supports Goodwill’s job training programs.
: Absolutely! Financial donations help us expand our programs and directly support our mission.

Ways to Give:

Donate to a Specific Program – Choose to support job training, education, veteran services, or another specific initiative.

Gift a Tribute – Make a donation in honor or memory of a loved one.

On Behalf of an Organization – Companies and groups can contribute as part of their corporate giving efforts.

Recurring or One-Time Payments – Choose to give a one-time donation or set up recurring contributions.

Anonymous Donations – If you prefer, you can donate anonymously.

If no specific program is selected, your donation will go directly toward Palmetto Goodwill’s greatest need.

Click here to make a financial gift.
: Yes! If your donation meets our minimum size and amount requirements, you may qualify for free home pickups. Check if you qualify for a free home pickup.

For larger donations that don’t qualify for free pickup, we partner with ReSupply—a veteran-owned third-party vendor—to ensure safe and efficient donation pickups. Schedule a pickup with Re-Supply here
: Yes, we accept vehicle donations regardless of condition or type. Learn more about vehicle donations.
: We provide a guide to help you estimate the fair market value of your donations. Click here for a guide on how to estimate your donation’s value.

Shopping FAQs

Find answers to your most common questions about thrift shopping and retail stores at Palmetto Goodwill.

: Palmetto Goodwill has 33 stores across Myrtle Beach, Hilton Head, Bluffton, Charleston, Mount Pleasant, Sumter, Florence, Orangeburg, North Myrtle Beach, Summerville, and more. Find your store location here!
: Monday – Saturday: 9:00 a.m. – 8:00 p.m.

Sunday: 10:00 a.m. – 7:00 p.m.

Hours may vary by location. Check your nearest location for specific hours.
: Most items—except for select categories (furniture, computers, new goods, jewelry)—can be returned within 4 days with a valid receipt.
: Yes! Gift cards are available for purchase in-store.
: Yes. Seniors receive discounts on Thursdays (with a valid ID), and U.S. Veterans receive special discounts on Tuesdays (with a military ID).
: Yes! Palmetto Goodwill provides exclusive discounts to support our shoppers and community members. Our current discount programs include:

Senior Discount – Seniors receive a discount every Thursday with a valid ID.

Veterans & Military Discount – U.S. Veterans and active military members get a discount every Tuesday with a military ID.

Newsletter Subscriber Perks – Sign up for our email newsletter to receive:

Exclusive coupons and discounts only available to subscribers

Early access to sales and promotions

VIP invitations to special Goodwill events

Be the first to know about Goodwill discounts and events! Sign up for our email newsletter here!
: Yes! You can shop online at ShopGoodwill.com and filter your search to find items from our eCommerce warehouse.
: Yes! Palmetto Goodwill operates a Clearance Center located at 6813 Rivers Avenue, North Charleston, SC 29406. This outlet offers discounted items sold by the pound and is perfect for bargain hunters and bulk shoppers.

Open daily from 9:00 AM – 7:00 PM
: Yes. Palmetto Goodwill operates GW Boutique, a curated retail store offering name-brand and designer clothing, shoes, and accessories at affordable prices. It provides a boutique-style shopping experience for those looking for high fashion without the high price tag.

Location:
11115 Ocean Highway
Pawleys Island, SC 29585

Store Hours:
Monday – Saturday: 9 AM – 8 PM
Sunday: 10 AM – 7 PM

Learn more at www.palmettogoodwill.org/gw-boutique

Volunteer and Community Service FAQs

Find answers to your most common questions about volunteering at Palmetto Goodwill.

: Yes! Volunteering with us is a great way to give back!

Opportunities Include:

Palmetto Goodwill Events

Retail Operations

Custodial & Groundskeeping

And more!

Apply for volunteer opportunities here.
: Yes! Our community service programs include retail operations, donation processing, and outreach.

More information here

Training and Employment FAQs

Find answers to your most common questions about training and employment at Palmetto Goodwill.

: Yes! We are always searching for new talent! We have multiple job opportunities available across each of our locations. If you’re interested in becoming a cashier, retail associate, assistant and store manager, success coach, or training coach you can browse our available job openings.
: Each job posting includes an online application. Please follow the instructions provided on our Jobs page.
: Don’t worry! Our Career Opportunity Centers offer resume-building assistance. Fill out a form for assistance navigating the job market and your new career.
: Career Navigators provide personalized career coaching and guidance to help individuals secure and maintain meaningful employment. They assist job seekers by:

Developing career strategies and identifying high-demand job opportunities

Connecting individuals with training programs, certifications, and skill-building resources

Offering coaching, mentoring, and support throughout the job search process

Helping with career path selection, goal setting, and overcoming employment barriers

During the career navigation process, your assigned Career Navigator will work closely with you to create a customized plan that aligns with your skills, interests, and long-term career goals.

Learn more about Career Navigators here.
: Palmetto Goodwill provides training programs in high-demand industries, including IT, skilled trades, and customer service. Our programs are designed to help individuals gain certifications and advance their careers.

Explore training programs here.
: Enrollment varies by program. To get started, visit our training programs page and select the course that fits your career goals. Each program page includes details on eligibility, schedules, and application steps.
: Yes! Many of our training programs offer scholarships, funding assistance, or grants to qualified individuals. Contact us at missionservices@www.palmettogoodwill.org to see if you’re eligible for financial support.
: Palmetto Goodwill collaborates with Google to provide the following programs:

STAR Program – Fiber Optics Industry Training: A four-week certification course designed for individuals with little to no experience, preparing them for careers in the fiber optics cabling industry. Participants can earn industry-recognized certifications such as BICSI Installer I, OSHA 10 Construction, First Aid, CPR, and Forklift. Learn More

Google Coursera Professional Certificates: Self-paced, online training programs offering certifications in high-demand fields like IT Support, Data Analytics, Project Management, UX Design, and more. These courses are designed to equip individuals with job-ready skills.

Both programs are offered at no cost to eligible participants.
: The STAR Program – Fiber Optics Industry Training is a Google-funded workforce development initiative facilitated by Palmetto Goodwill. This short-term training program is designed to help individuals launch careers in the fiber optics cabling industry, even if they have little to no prior experience.

How to get started:
To learn more or apply, visit: www.palmettogoodwill.org/star
: Through a partnership with Google, Palmetto Goodwill offers free access to Google Career Certificates on Coursera—flexible, self-paced programs designed to equip you with in-demand skills for today’s job market. These courses are ideal for beginners and can be completed in under six months.

Get started:
Visit www.palmettogoodwill.org/google-coursera to learn more and apply.

Education FAQs

Find answers to your most common questions about education at Palmetto Goodwill.

: The Palmetto Excel Center is a tuition-free public charter high school for adults 21+ in the Charleston Tri-County area. It offers a South Carolina high school diploma, industry-recognized certifications, and college credits. If you are interested in obtaining your diploma for free, you can learn more here.
: Adults 21 and older can apply through the Admissions Page. The school runs on 8-week terms with multiple start dates each year.
: The Palmetto Excel Center provides:

Transportation assistance

Free on-site childcare (ages 8 weeks–12 years)

Flexible class schedules

Career and academic coaching
: No, The Palmetto Excel Center awards an official high school diploma, not a GED. Graduates can also earn certifications and college credits to boost career opportunities.

Events FAQs

Find answers to your most common questions about events at Palmetto Goodwill.

: Palmetto Goodwill is proud to host signature events that support our mission of empowering communities through training, education, and employment. These special events include:

Shining Stars Awards Luncheon – Our annual awards ceremony recognizing outstanding individuals and community partners making a difference.

Palmetto Goodwill Open (PGO) – A premier fundraising golf tournament benefiting our mission.

Quarterly Thrift Crawls – A unique thrifting experience where shoppers explore multiple Palmetto Goodwill locations to find vintage treasures, budget-friendly fashion, and hidden gems.

Check out upcoming special events here!
: Yes! We regularly hold community-focused events that provide training, education, and employment opportunities, including:

Hiring Events & Job Fairs – Connect directly with employers looking to hire in various industries.

Workshops & Training Sessions – Gain valuable skills such as resume building, interview preparation, and digital literacy.

Donation Drives & Community Yard Sales– Support local initiatives by contributing clothing, electronics, and household goods.

Explore upcoming community events here!
: Absolutely! We partner with local businesses, organizations, and individuals to sponsor and support our special events, workforce programs, and community initiatives.

Sponsorship Opportunities Include:

Corporate sponsorships for fundraising events such as the Shining Stars Awards Luncheon and Palmetto Goodwill Open.

Co-branded community programs that align with our mission.

Sponsorship opportunities for Hiring Events & Job Fairs – Help connect job seekers with employment opportunities by supporting workforce development initiatives.

Volunteer opportunities for employees and teams looking to give back.

Interested in partnering with us? Email events@www.palmettogoodwill.org.
: Yes, Palmetto Goodwill offers versatile event rental spaces for businesses, organizations, and community groups looking to host professional and educational events.

Event Space Options:

Magnolia Room (Main Office Location) – A spacious, professional venue ideal for:

Corporate meetings and networking events

Community gatherings and nonprofit events

Educational workshops and seminars

Financial literacy workshops

Career Opportunity Center (COC) Event Spaces – Designed for workforce development and professional events, including:

Hiring events and job fairs

Workforce training and job readiness workshops

Financial planning and career development sessions

Palmetto Goodwill’s event spaces provide an affordable, accessible venue for organizations looking to engage with the community and support workforce development.

For availability and pricing, contact events@www.palmettogoodwill.org.